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Frequently asked questions

How do I know if the salon or specialist is trustworthy?

Every service provider on Glintup has genuine ratings from users, before-and-after photos, and the number of bookings. This helps you make a confident decision.

Are there trusted salons in Al Ain?

Yes, Glintup houses the best ain salons.

Can I write a review after booking?

Absolutely! After every session, you will be asked to rate the service. These reviews are visible to other users to ensure transparency.

Is Glintup available in all Emirates?

Yes, it started in Al Ain, but now it covers Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, and Umm Al Quwain.

Do I need an account to use Glintup?

Yes, creating an account via email or phone number is required so you can book and track your reservations.

Is Glintup available on all devices?

Yes, the app is available on Google Play and Apple App Store.

Can I cancel my reservation through the app?

Yes, through the "My Bookings" section, you can easily cancel your reservation without contacting the salon.

What is your privacy policy?

You can read the full privacy policy here: https://glintup.ae/en/privacy-policy

Can I delete my account?

Yes, you can request account deletion through this link: https://glintup.ae/delete-account

How can I contact Glintup support?

📧 عبر الإيميل: info@glintup.ae 📞 أو واتساب: 00971557380080

What is Glintup?

Glintup is an Emirati booking app that brings together the best beauty salons, clinics, beauty experts, and home sessions all in one place. You can book within seconds, pay online, and read genuine reviews before making your decision.

How can I use the app?

يتيح Glintup إرسال بطاقات هدايا رقمية فورية يمكن استخدامها في الصالونات المشاركة، وهي هدية مثالية لأي مناسبة.

Are home services available in the app?

Yes! Glintup offers at-home beauty sessions by certified professionals, including makeup, hair, skincare, massage, and nails.

Can I send a beauty session as a gift?

Absolutely. Glintup offers custom-designed digital gift cards that allow you to send a service or a monetary amount to anyone within the UAE.

What’s the difference between a service gift card and a value gift card?

A **service gift card** allows you to choose a specific session from a salon or beauty expert, while a **value gift card** is a digital balance that can be used for any booking within the app.

Can I add a personalized message with the gift card?

Yes, you can write a personalized message that is sent elegantly and instantly along with the gift card.

Do gift cards expire?

It remains valid for one year from the date of submission, and can be used for any service available on the application.

What payment methods are available?

Glintup supports electronic payments using Visa and MasterCard, in addition to the Glintup digital wallet.

What is Glintup Wallet?

It is an internal wallet that you can top up with funds to use for bookings easily, without needing to enter your card details each time.

Can I get a refund if I cancel a booking?

Yes, if you cancel within the allowed time, the amount will be refunded directly to your wallet or according to the service provider’s policy.

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